New Interface Thursday: You said it, we're fixing it!

We released the new AdWords interface early to get your feedback on it as soon as possible. And you haven't disappointed us! We receive thousands of comments every month covering likes, dislikes, and ideas for ways to further improve the AdWords interface. We read your comments carefully to prioritize the areas to work on next.

And we've made a lot of progress on the top issues our advertisers reported, so today we wanted to share these improvements with you.

Less horizontal scrolling

When working with certain browsers and monitor resolutions (especially 1024x768), you told us you needed to scroll back and forth in order view data tables and controls. We've now condensed the layout of AdWords pages and width of columns in order to eliminate the need to scroll horizontally. If you're still encountering this issue, please let us know.

If you'd like to further condense the view of your account, remember that you can customize your columns. Try hiding columns that aren't important to you and move other columns around to quickly compare important metrics side-by-side.

Support for Safari 4 and Firefox 3.5

Those of you working with the newest versions of Safari and Firefox will be happy to know that the new AdWords interface now works with these browsers. We'll continue to work to support the latest versions all major browsers in the future.

Faster load times

One of our most important goals with the new interface was to improve the efficiency of day-to-day campaign management tasks. We've heard from some advertisers that while integrated reports and roll-up tabs help them quickly access and act on important data, the data didn't always load as quickly as they'd hoped.

We've worked to improve the speed of the interface with the latest releases, and hope you can now see a noticeable improvement. However, our work isn't done, and we'll continue to focus on shortening load times with upcoming launches. For the fastest experience, we recommend using the following browsers: Chrome, Firefox 3+, Safari 4, or Internet Explorer 8.

Searching for keywords

We heard many of you are looking for quick ways to search for keywords, ad text, or campaign names within your account. In previous posts, we talked about how you can use filtering to focus on the data that matters to you.

While text filters allow you to search and act directly on the data you see, they also take a few clicks to set up for the first time. To help you work more quickly, we've added a new shortcut that lets you quickly search by text under the 'Filter and views' menu on any tab.

Try it on your Keywords tab to quickly find all keywords containing a specific term.

Educational materials

You told us you'd like more help with transitioning to the new interface. In addition to New Interface Thursdays and our new interface website, we recently started a series of free educational webinars, featuring the product team. Sign up now for the next webinar on July 10.

If you haven't been using the new AdWords interface to manage your campaigns due to a specific annoyance, now's a great time to to log in and see how the interface has improved. And please, keep your feedback coming. Just click on the Send Feedback link at the top right corner of your account to share your thoughts.

Posted by Emel Mutlu, Inside AdWords crew

Thursday, July 02, 2009 at 2:35 PM

Google Ad Planner has a new look

On June 24, Google Ad Planner turned one year old, and what a busy year it's been. Marketers and media planners worldwide now manage tens of thousands of media plans with Google Ad Planner. Additionally, with publishers directly contributing their own site data and sharing their Google Analytics traffic numbers, we continue to provide you the most accurate data measurements for your media planning. We've also steadily released a variety of new features over the year based on your feedback, including pre-defined audiences, more site filters, and additional demographic data.

To celebrate these milestones, we've given Google Ad Planner a facelift. Starting today, you can find sites and manage your media plans even faster with the redesigned Google Ad Planner interface.

Screenshots of old vs. new Ad Planner interface

We've kept all the best features from before, but the new interface streamlines your research and media planning by making features easier to find and use. Simply enter the URL to jump directly to a site's profile page and see Ad Planner's rich profile data for the site. We've also improved your campaign management by allowing you to easily merge and copy media plans.

We hope you'll take advantage of the new Google Ad Planner interface. Visit www.google.com/adplanner to check out our new look and to find out more information about Google Ad Planner.

Posted by Amanda Kelly, Inside AdWords crew

Wednesday, July 01, 2009 at 10:45 AM

New version of the AdWords API

For those of you who use the AdWords API, we are happy to announce the launch of the latest version of the API, v2009. This version offers more speed, scale, and flexibility to developers, at a lower cost. Since v2009 is a production beta, developers can sign up for access and will be whitelisted on a rolling basis. For full details on what you'll find in v2009 and how to get started, visit the AdWords API blog.

Posted by Dan Friedman, Inside AdWords crew

Tuesday, June 30, 2009 at 1:28 PM

AdWords click measurements accredited by MRC

We're pleased to announce today that the click measurement systems in Google AdWords has now been accredited by the Media Rating Council (MRC). MRC accreditation certifies that Google's click measurement technology adheres to the industry standards for counting interactive advertising clicks and that its processes supporting this technology are accurate.

The industry guidelines were developed over the past three years in an effort coordinated by the Interactive Advertising Bureau (IAB) and the MRC. We're proud to be one of the founding members of this group, which established the first ever industry guidelines governing how interactive advertising clicks are counted and how invalid clicks are detected and handled. The audit against these guidelines was conducted by a CPA firm engaged by the MRC to perform the audit. You can view the IAB / MRC Click Measurement Guidelines here.

We look forward to continuing to work with the rest of the industry in promoting rigorous standards and practices in click measurement and analysis. As ever, our Ad Traffic Quality team continues to work hard on protecting advertiser ROI. To read more about our work in this area, please visit our Ad Traffic Quality Resource Center.

Posted by Amanda Kelly, Inside AdWords crew

New Interface Thursday: Exploring campaign settings

A few of the changes we've made in the new AdWords interface improve how you manage your campaign settings. In today's post, we'll cover these changes.

Edit Settings for Multiple Campaigns

Have you ever wanted to quickly see which of your campaigns are running on the Google Content Network? Or compare ad scheduling settings for multiple campaigns at once?

Now you can, using the new account-level Settings tab. On the All Online Campaigns page, click the Settings tab to see the primary settings for all your campaigns in a single table.

(click for larger image)

Some settings, like campaign name or daily budget, can be changed directly in the table using in-line editing. To edit advanced settings such as location targeting and ad scheduling, simply click on the setting you'd like to change and you'll be taken directly to the Settings tab for that particular campaign.

You can also use bulk editing to change settings for multiple campaigns at once. Say, for example, you'd like to copy the Networks & Devices settings from one campaign to three others.

Simply select all four campaigns, click Edit, then use the copy-down button to copy the setting across all selected campaigns.

(click for larger image)

Better Organized Settings

We've also changed how campaign settings are grouped together within the campaign-level Settings tabs for easier navigation.

The Audience section contains settings to specify the audience you want to reach. Language, location, and demographic targeting for the Google Content Network are now grouped together in this section.

(click for larger image)

The Bidding and Budget section now contains advanced settings such as position preference and delivery method in addition to campaign mainstays like daily budget and bidding option.

(click for larger image)

Finally, you'll notice a new campaign setting in the Advanced Settings section: frequency capping, which lets you limit the number of times your ad is shown to the same unique user on the Google Content Network.

(click for larger image)

New Interface Webinars

If you want more help learning the new interface, we're holding two free webinars in the next week to help you get up to speed. During the 1-hour sessions, we'll walk you through the new interface, show you the new features, and answer your questions.

The first webinar is tomorrow, Friday, June 26th at 11 AM PDT. Following that, the next one is on July 1st at 9:30 AM PDT. You can register on our new interface webinars page.

Posted by Dan Friedman, Inside AdWords crew

Thursday, June 25, 2009 at 5:14 PM

Advertisers share their success stories and AdWords tips

After reorganizing their ad groups, ExecutiveChefEvents.com saw a 140% increase in their click-through rate (CTR). Many advertisers ask us how to improve their performance, and the answer is that simple one day projects, like the one ExecutiveChefEvents.com completed, can lead to big improvements in your performance.

Click on any of the video links below to see how these AdWords advertisers received more visitors to their websites, more paying customers, and more awareness about their businesses with a few simple changes to their campaigns. Each video will show you the problems the advertiser was having in their campaigns, how they improved their performance, and how you can do the same.

Expanding keywords: After adding keywords to their account, Adventures Cross Country saw a 55% increase in the number of people who filled out forms on their site. Watch the video and see how adding new keywords with consistent CPCs can help you reach more customers.

Organizing ad groups: After creating tightly themed ad groups, ExecutiveChefEvents.com saw an influx of visitors to their site and a 140% increase in their click-through rate. Watch the video and see how reorganizing your campaigns makes it easier for your customers to find you.

Testing new ads: After testing new ads, Studio 132 saw a 200% increase in CTR and a huge increase in phone calls for their services. Watch the video and see how testing ads with optimized rotation helps attract more potential customers.

Adjusting bids: After raising some keyword bids to meet or exceed their first page bid recommendations, MoonKnight Networks saw their call volume shoot up by 200%, with a 270% increase in CTR. Watch the video and see how adjusting bids can help you get more exposure and more clicks for your ads.

You can also view the entire playlist of videos here: www.google.com/optimization-success.

Posted by Amanda Kelly, Inside AdWords crew

Tuesday, June 23, 2009 at 2:50 PM

New Interface Thursdays: Finding features from the previous interface

The basics of AdWords, such as bids, budgets, and Quality Score, haven't changed with the new interface. Still, every once in a while, you might find yourself asking, "Where did that go?" Here's a set of pointers to help you pick up where you left off in the previous AdWords interface.

Search my campaigns

In the previous interface, you could search your campaigns using a search box in the top corner of your account. In the new interface, we've replaced this functionality with text filters. You can now search for ads or keywords across your account by setting up a text filter. For searches you run often, you can save the filter to quickly access it at any time. Filters allow for more than just searching though, and you can read our earlier post to learn more about how filters can help you zero in on the data you care about most.

Keyword destination URLs

If you'd like to edit the destination URLs for individual keywords, you can do so by clicking the checkbox next to the keywords you'd like to edit, and then clicking on the "Edit" button at the top of the table. This will open up all keyword fields for editing, including the destination URL. If you'd like to see your destination URLs in your Keywords tab all the time, you can do so by customizing columns. By customizing columns, you can also find additional metrics like Quality Score that you might want to view and add them to the table.

Negative keywords

In the previous interface, you created negative keywords by adding a - sign to them. For example, you would add -free if you didn't want your ads to appear for searches containing the term free. Negative keywords were also mixed in with your regular keywords in your overall keyword list. With the new interface, negative keywords now have a home of their own. You'll find a section for negative keywords under your regular keywords in the Keywords tab. You can also view your campaign and ad group level negative keywords side by side.

Google Analytics and Website Optimizer

Where did the Analytics tab go? If you're looking for Google Analytics or Website Optimizer, you'll now find them under the Reporting tab at the top of your account.

Other questions?

If you'd like a side-by-side comparison of how to complete common tasks in new interface, we have a What's Changed page on the New Interface website.

Finally, we're providing webinars as another resource to help orient yourself in the new interface. The first webinar is tomorrow, June 19th at 11 AM PDT, and there's still time to register. We've scheduled the second webinar for June 26th also at 11 AM PDT.

Register for the June 19th webinar

Register for the June 26th webinar

We hope to see you at a webinar, and please continue to send us feedback on the new interface.

Posted by Trevor Claiborne, Inside AdWords crew

Thursday, June 18, 2009 at 5:55 PM

Import your Google Analytics Goals into AdWords and use them with Conversion Optimizer

In order to track your return on investment (ROI) from AdWords, you need to be able to see which keywords, ads and campaigns lead to conversions on your site. If you use Google Analytics, you can now import your Google Analytics Goals and Transactions into your AdWords account to use as conversion actions. This lets you track the ROI from your AdWords campaigns directly inside the AdWords interface. In the past, you needed to separately install AdWords Conversion Tracking to make use of this feature.

If you're new to Conversion Tracking, a "conversion" happens when a visitor to your site completes a desired action (such as making a purchase or requesting a quote). A conversion is very similar to the concept of a Goal or Transaction in Google Analytics, and is crucial to assessing the ROI from your online advertising spend.

One of the benefits of importing your Google Analytics Goals and Transactions into AdWords is that you can use them with the Conversion Optimizer, an AdWords CPA bidding tool that has been shown to help advertisers get more conversions from AdWords. Conversion Optimizer makes it a lot easier to manage your AdWords bidding and maximize results.

Here's how to get started importing your Google Analytics Goals and Transactions into AdWords:

Link your Accounts, Enable Sharing and Setup a Goal

First you need to link your Google Analytics and AdWords accounts and create at least one Google Analytics Goal or track at least on Google Analytics Transaction. You'll also need to enable data sharing in Google Analytics by completing the following steps.

1. Sign in to your Google Analytics account.
2. Click "Edit Account and Data Sharing Settings."
3. Make sure you've selected at least the "With other Google products only" options under "Share my Google Analytics data."
4. Click "Save Changes" to finish.

Import your Goals into AdWords

1. Navigate to the "Conversion Tracking" page from within your AdWords account.
2. Click "Link your Analytics goals and transactions" from the Conversion Tracking table.





(Click to view larger image)


3. Select the Goals or Transactions you want from the list.
4. Edit the action name so you can identify the goals in your AdWords reports.
5. Select "Link" from the bottom of the table to finish.

That's it! Your imported Goals and Transactions will show up in your account, along with AdWords conversion metrics. You can use this data to see which ads, keywords and campaigns are bringing in the best ROI and then optimize your campaigns based on this information.

Posted by Emel Mutlu, Inside AdWords crew

Wednesday, June 17, 2009 at 2:48 PM

Free Webinars for the New AdWords Interface

Last week we shared tips on how you can get ready for the new AdWords interface. We now have another resource to help you prepare for the change. Starting this week, we're holding weekly webinars about the new interface.

The first webinar is this Friday, June 19th at 11 AM PDT. The free 1-hour webinar will be led by Ariel Bardin, Product Management Director for the new AdWords interface. Ariel will walk you through the new interface, show you how to use the new features, and answer your questions.

You can register for the webinar here: New Interface Webinar Registration. Also, we have set up a Google Moderator page where you can send us your questions and vote for the questions you want answered. You can visit this page to submit your questions.

And, remember you can always visit the new interface microsite for additional help. We hope to see you on Friday.

Posted by Trevor Claiborne, Inside AdWords crew

Tuesday, June 16, 2009 at 4:46 PM

Getting started with AdWords workbook

If you'd like more help getting started using AdWords, we'd like to show you the free Step by Step workbook that details the simple steps in building successful AdWords campaigns. The workbook breaks down advertising with AdWords into four steps:

• Organizing your campaign
• Picking the right keywords
• Writing targeted ads
• Putting it all together

Within each section you'll find definitions, tips, screenshots, and other helpful information to help you navigate your account and build your campaigns. Check out www.google.com/adwords/pdf/step_by_step.pdf to get started.

Posted by Amanda Kelly, Inside AdWords crew